A one-time permission is all that stands between your Android phone and the app, and it is easy to undo.
Load the casino site first
Open your Android browser and load the Casoo Casino site, then look for the app section on the page rather than a search result.
Casoo Casino saves in one tap
Choose the file for Android and let it save; the download is 67 MB, so keep the phone on Wi-Fi until it finishes.
Before the prompt, after the prompt
When Android asks about installing from this source, read the prompt and allow it once; you can switch it back off afterwards in settings.
Is it installed yet?
Confirm the install prompt, wait for the app to appear, then open it and sign in with the email address and password you already use.
Do I have to update the Casoo Casino app?
Open the store that gave you the app
Tap update beside Casoo Casino
Wait for 4.8.2 to finish installing
Untick any saved payment cards first
Delete the app from your device settings
Check your balance in the browser at Casoo
When you are on your iPhone
Casoo Casino for iPhone and iPad, ready in minutes
Use this when you are holding an iPhone or iPad and want the casino one tap away.
Where do I find it?
Open the App Store on your iPhone and search for the casino, or open the site in Safari if you would rather stay in the browser.
A 67 MB download
Tap to get the 4.8.2 app, which needs iOS 16+ and takes up 67 MB, then let it finish before you open it.
Use the share button
In Safari, tap the share button and choose Add to Home Screen, and the web app sits on your screen like any other app.
Before phone, after phone
Sign in with the email address and password tied to your account, and your bonuses and winnings appear on the phone exactly as they do on the desktop.
Four fixes that work
Common install and start-up fixes
Most install and start-up hiccups clear in under a minute once you know what caused them.
The moment the warning appears
Android blocks files from outside the Play Store until you allow one source, so the installer stops at a warning. You will see the block on screen, not an error later.
Allow your browser as an install source
Then tap install once more
Stuck on the sign-in screen
A single slip in the email address or password is the usual cause, and the app simply returns you to the sign-in screen. Check for a stray space before retrying.
Request a reset link to your email
Use the newest email in your inbox
Casoo Casino update loop
An update fails when the phone is low on space or still holds an old copy of the file. The progress bar freezes and then reverts, leaving the older version in place.
Free up room for 67 MB
Delete the old version, then reinstall
Why does it close instantly?
Leftover data from a previous install can make the app shut as soon as the logo shows. If it closes twice in the same way, start with a clean slate.
Clear the app cache in settings
Restart the phone, then open again
Limits, pauses and self-exclusion
Every limit you set in your account carries into the app, so nothing resets because you switched devices. Set a cap before you play and it holds wherever you sign in. When you want a real person, GamCare, BeGambleAware and GAMSTOP are there.
Self-exclusion. This closes your account for the period you choose and stops all deposits and play until it ends.
Cooling-off periods. This gives you a short break of your own choosing, without closing your account for good.
Loss limits. These cap how much you spend or how long you stay in a session, and they stay with you.
Casoo Casino keeps the same account and the same games open on whichever device you pick up.
Android
Recent handsetsYes, Android 8.0+
Older systemsNeeds Android 8.0+
TabletsYes, Android 8.0+
Little free spaceFree 67 MB first
Any modern browserWeb app, 0 MB
iPhone and iPad
Recent handsetsYes, iOS 16+
Older systemsNeeds iOS 16+
TabletsYes, iPad on iOS 16+
Little free spaceFree 67 MB first
Any modern browserWeb app in Safari
Getting the app
Where do you get the Casoo Casino app?
Pick up the Android app on Google Play or the iPhone app on the App Store, or skip both and play in your browser.
The Casoo Casino app
Version 4.8.2 takes 67 MB and runs on Android 8.0+ and iOS 16+, from Google Play and the App Store at no cost. One account follows you across the app, the browser and the web app.
You do not have to choose once and stay, because one account carries your balance across all three.
App
UpdatesInstall 4.8.2 from store
Storage used67 MB
Start speedFastest, one tap
Installation neededYes, once
NotificationsOn, from Google Play
Games availableAll 6,839
Mobile browser
UpdatesAlways current
Storage usedNone
Start speedSlower, needs a search
Installation neededNo
NotificationsRarely shown
Games availableAll 6,839
Web app shortcut
UpdatesRefreshes on open
Storage used0 MB
Start speedQuick from home screen
Installation neededAdd to home screen
NotificationsLimited
Games availableAll 6,839
Four things it does well
See what the installed version adds
By the end you will know exactly what the installed version adds to a plain bookmark.
How many games are inside?
Browse all 6,839 games from 49 providers inside the app, then pick up the same title on your tablet without losing your place.
Before a limit, after a limit
Set deposit limits, loss limits and session reminders in the app, and take a cooling-off period from the same screen when you want one.
Help at any hour
Reach live chat, email or phone support around the clock, so a stuck withdrawal gets an answer at three in the morning as easily as at noon.
Top up and cash out
Deposit from £20 with Visa, Mastercard, Skrill, Trustly or Apple Pay and Google Pay, then request a withdrawal from £33 and watch it clear in about 15 minutes.
Seven quick answers
Answers before you tap install
Read these and you will know exactly how the app fits your phone and your account.
accountCan I use the same account in the app as on the site?+
Yes, it does. Sign in with the same email address and password you use on the website, and your balance, bonuses and winnings appear exactly where you left them.
accountHow long does it take to set it up on an iPad?+
An iPad opens the same account through Safari, and the web app adds to your Home Screen from there. The store listing names iOS 16+ as the requirement. Nothing changes on your account either way.
accountWhat if my phone does not have space for the app?+
The app takes 67 MB, according to the store listings on both platforms. If your phone is nearly full, the web app needs 0 MB and runs in Chrome or Safari. That leaves your photos and messages alone.
accountDo I need the APK, or is Google Play safer?+
Get it from the casino site or from Google Play, where the listing is rated 4.6. Install from one source only and allow that source once when your phone asks. Anything sent to you in a message is not worth opening.
accountWhat happens to my welcome offer if I switch to the app?+
It does. Your welcome offer sits on your account rather than on a device, so it appears in the app as soon as you sign in. Tapping it in the browser or on your phone shows the same terms.
accountWhat if I cannot find who licenses the casino?+
Casoo Casino LLC holds licence ALSI-331395 from the Anjouan Offshore Finance Authority. That holder is named in the listing and on the site itself. Check the name matches before you install anything.
accountWhen do I pay for the Casoo Casino app?+
Nothing at all. The app costs nothing to download on Android or iPhone, and it is 67 MB. Your money only moves when you choose to deposit, starting from £20.
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